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LEAN Leadership Concepts - 2019
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LEAN Leadership Concepts - 2019

Using Lean leadership concepts will allow you to become a learning organization with a methodical system for process improvement and measured results. This Lean course will provide an in-depth learning experience that includes an introduction and overview of Lean concepts, structured problem solving, sustainable process improvement techniques, Lean leadership, and how to become a learning organization.

When: September 24
8:00 AM - 4:00 PM
Where: LeadingAge Michigan
201 N. Washington Square
Suite 920
Lansing, Michigan  48933
United States
Contact: Blake Weller

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  • Does your organization struggle to sustain quality improvement activities? You’ve made a great improvement only to find that 6 months later you are revisiting the same problem because the original “fix” didn’t stick.
  • Maybe you’ve spent time training and retraining staff, but you find the practices still aren’t being followed?
  • Are you concerned that these issues will inhibit your ability to adapt to the new world of value-based payment (BPCI), controlling costs, and protecting revenue?
  • Does your organization spend more time fighting fires when you need to be focused on proactive improvement which will help you adapt to the new healthcare environment?
  • Are you reacting to survey/audit processes? Does it fill you with anxiety? Do you struggle with creating SUSTAINABLE plans of correction?
  • Are you concerned that your competition will figure out the answers to these questions before you do and leave you on the outside looking in?
  • Do you understand WHAT you need to do while the HOW eludes you (while your team looks to you for the answers)?

As healthcare providers we must prepare ourselves for the new service delivery and payment models that are introduced from government and private payers. In this new world of managed care, bundled payments, value based purchasing, and accountable care, we know that organizations will need to be streamlined, efficient, and focused on outcomes in order to survive and thrive.

Lean is a system for making improvement that can be applied to any healthcare setting. Doing things the way they have always been done is insufficient to keep pace with the rate of change.

This training will NOT: leave you in your seat for hours of PowerPoint presentation

This training WILL: get you out of your seat in applicable exercises and discussion with other class participants

Pre-requisites: No previous lean training is necessary


8:00am - Continental Breakfast & Sign In
8:30am - Education Begins
12:00pm - Lunch
1:00pm - Education Continues
4:00pm - Event Concludes


LEAN - Overview (June 18, 2019)

This session will provide a broad overview of lean concepts. It is intended to provide a framework for deeper study in subsequent sessions. Participants will leave this session with a new perspective on how to view his/her own work as well as how to engage in making improvement to their work.

  • This session will Introduce Lean concepts and how they can be applied by leaders in long-term care to create an environment which engages its people in solving the many challenges in this industry.
  • Describe key differences between a traditional organization and a lean organization.
  • Provide framework of discussion for sessions 2 & 3
  • NOTE: If you've attended a presentation by this speaker before, some of the concepts in this session will be review; However, they will be complimented with additional material.

LEAN - Tools & Resources (August 6, 2019)

Any person performing a process day after day, year after year, can become blind to the inherent problems with that process. Fixing a problem starts with the ability to SEE the problem. Many tools of lean aid our ability to see problems we have neglected.

In session 1, we introduced the concepts of value and waste. In this session, we will complete a deeper dive into the concepts of value, waste and how to apply these concepts to identify waste in our own work processes. Further, we will explore some of the tools of lean and practice some of these tools that we might be able to apply them in our own work environment following this training.

  • How lean tools help us to see the waste/problems in our processes.
  • Mapping to see the problems inherent in our processes
  • Visual Management – how visual management aids is in improving and managing our processes

LEAN - A Management System: Tools to Align, Enable & Improve (September 24, 2019)

For those wanting to engage in a lean journey, a culture of problem solving is essential. This culture requires many skilled problem solvers. The only competitive advantage is an organization’s ability to solve problems faster than its competition.

In sessions 1 & 2, we provided an overview of several lean tools. One purpose of those tools is to help highlight problems which need to be solved. Once those problems have been highlighted, a capable problem solver must be ready to investigate the problem and lead the team to eliminate the problem in a sustainable manner. The presentation will cover the various components to problem solving and provide practice with these components.

  • Solving problems sustainably
  • How solving problems engages and develops your staff
  • Steps in problem solving
  • Differences between traditional and lean problem solving


Steve Palmreuter
Lean Coach

Steve has more than 20 years of experience in healthcare, manufacturing and service as a full-time improvement leader. His knowledge of lean principles, and his understanding of how to relate the processes of lean to a healthcare system are important in helping healthcare professionals focus their energies and measurably demonstrate their successes. In his previous position with Mercy Health Saint Mary’s, he led a team of ten lean coaches to develop their organizations lean strategy. Steve’s ability to use his previous experience with lean principles is crucial in assisting aging services providers in their development of an innovative lean management and delivery system in quality, safety, patient satisfaction, and continuous improvement. Steve’s leadership in advancing lean systems and programs, as well as his skill in teaching all levels of leadership and frontline staff will help your organization form a foundational system for delivering the best care and service, for all individuals, in all aging services providers.


Complete Series

  • Member: $695
  • Member Additional Attendee: $595
  • Non Member: $795


Nursing Home Administrators, Executive Directors, Directors of Nursing, Nurse Managers, Department Heads, Supervisors, Managers, Nurses, and Social Workers. All aging services healthcare professionals will benefit from this educational activity.


To assist you with continuing education needed to support your license or certification, LeadingAge Michigan Educational Foundation will apply to the following organizations to receive pre-approved cred hours for:

Nursing (RN/LPN)—LeadingAge Michigan Educational Foundation (WNA-0558-001) is an approved provider of continuing education by the Wisconsin Nurses Association, as accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
Nursing Home Administrators (NHA)—State of Michigan Nursing Home Administrators Board

Up to eighteen (18) contact hours will be offered upon successful completion of the entire three-part series.


- Attendance at all three classes
- Sign-in at the beginning of each day
- Completion of online evaluation
- Once online evaluation is complete you can access your certificate on We will also be sending certification via electronically to the email you provided during registration.


Click Here to view the LeadingAge Michigan Cancellation Policy.

We encourage you to read the cancellation policy.


Laura Funsch, RN, BSN, MSA; Laura Fuller, CMP; Dalton Herbel, BS, NHA; and Blake Weller, BA


The planners and presenters agree to ensure the content for this educational activity is evidence-based or based on the best-available evidence, and is presented free from bias. There is no conflict of interest and the content does not promote the products or services of any individual presenter or organization.

201 N Washington Square, Suite 920
Lansing, MI 48933
Phone: 517-323-3687
Fax: 517-323-4569

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Our Vision: To be the voice of aging services in Michigan.

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