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Building Better Work Relationships
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Building Better Work Relationships

Join us to learn more about your personal EQ, how to adapt your style to be more effective with others and how to build better working relationships.

 Export to Your Calendar 4/30/2019
When: Tuesday, April 30, 2019
From 8:30 AM until 3:45 PM
Where: Burcham Hills
2700 Burcham Drive
East Lansing, Michigan  48823
United States
Contact: Blake Weller

Online registration is available until: 4/19/2019
« Go to Upcoming Event List  


Many of us who are managers or supervisors spend time thinking about the statement we have all heard “people leave managers, not companies.” According to a Gallup poll, 50% of employees who quit cite their manager as the reason for leaving the organization. A manager’s relationship is highly correlated with employee engagement and retention. As shown by Daniel Goleman's research, it is Emotional Intelligence (EQ) that makes and develops relationships and strong leaders. When an organization has managers and supervisors with higher EQ they will be effective leaders who interact with their staff, residents/patients, families and management more successfully.

Join us for this highly interactive session to learn more about your personal EQ, how to adapt your style to be more effective with others, how to build better working relationships and become an exceptional leader.

Key Take-Aways:

  • Higher level of emotional intelligence about different behavior styles in the workforce
  • Greater understanding on the impact to adapt behavior to better meet the needs of a diverse workforce, resident/patients, families and management.
  • Explore how this creates an environment that

       - Encourages all employees to perform at their best and work from their strengths
       - Can increase levels of trust and help all address tough issues effectively

All participants will complete an online Everything DISC Workplace Personal Profile which will be reviewed and assessed during the training. This valuable assessment tool is included in the cost of the training.


  • Review How to Become an Exceptional Leader
  • Describe Strategic Clarity
  • Explain the Paradigm Shift for the 21st Century
  • Review Everything DiSC® Assessments
  • Describe Continued Learning Options


Pinky McPherson, PMc Consulting LLC

Serving as a consultant / facilitator / coach, Pinky McPherson partners with business leaders and organizations who want to continue to grow and succeed in today’s competitive marketplace. She helps clients create a work culture of high trust, high respect and personal responsibility along with the people and leadership skills that are needed to maintain that culture. Pinky combines the years of experience she has in developing people and building responsibility-based teams with highly successful evidence-based learning tools. She is equally effective with the CEO and owners as she is with the frontline workers.


Member: $325
Member (Additional): $275
Non-Member: $375

All participants will complete an online Everything DiSC Workplace Personal Profile which will be reviewed and assessed during the training. This valuable assessment tool is included in the cost of the training.


 8:30 am to 9:00 am Continental Breakfast & Check-In
 9:00 am to 12:00 pm Becoming an Exceptional Leader, Strategic Clarity and Paradigm Shift 
 12:00 pm to 12:45 pm  Networking Lunch
 12:45 pm to 3:45 pm  Everything DISC and Continued Learning Options, Resources and Tools
 3:45 pm  Program Concludes


Nursing Home Administrators, Executive Directors, Directors of Nursing, Nurse Managers, Department Heads, Supervisors, Managers, Nurses, Social Workers and Activity Professionals. All aging services healthcare professionals will benefit from this educational activity.


To assist you with continuing education needed to support your license or certification, LeadingAge Michigan Educational Foundation will apply to the following organizations to receive pre-approved credit hours for:

Nursing Home Administrators (NHA)—State of Michigan Nursing Home Administrators Board
Nursing (RN/LPN)
—LeadingAge Michigan Educational Foundation (WNA-0558-001) is an approved provider of continuing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
Social Work (SW)- Michigan Social Work Continuing Education Collaborative

Six (6.0) contact hours will be awarded per successful completion.


- Attendance at the entire event.
- Signed-in at the beginning of the event.
- Completion of online evaluation
- Once online evaluation is complete you can access your certificate on We will also be sending certification via electronically to the email you provided during registration.


Click Here to view the LeadingAge Michigan Cancellation Policy.

We encourage you to read the cancellation policy.


Laura Funsch, RN, BSN, MSA; Laura Fuller, CMP; Dalton Herbel, NHA, BS; and Blake Weller, BA


The planners and presenters agree to ensure the content for this educational activity is evidence-based or based on the best-available evidence, and is presented free from bias. There is no conflict of interest and the content does not promote the products or services of any individual presenter or organization.

201 N Washington Square, Suite 920
Lansing, MI 48933
Phone: 517-323-3687
Fax: 517-323-4569

Our Mission: To advance the mission of our members to enhance the lives of seniors.
Our Vision: To become the voice of aging services in Michigan.

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