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COVID-19 Lessons Learned: Staffing Strategies, Disaster Relief Claims, and PDPM Aftermath
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So many things have rapidly changed in the past few months. There has been an overwhelming amount of new information, regulations, guidelines, and data to quickly adapt to and manage during the pandemic. Join our content experts as they share their expertise and how to use lessons learned to improve operational outcomes.

 Export to Your Calendar 9/24/2020
When: September 1, September 10 & September 24
2:00 PM to 3:00 PM EST Each Day
Where: Live Webinar Series
United States
Contact: Blake Weller

Online registration is available until: 9/24/2020
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So many things have rapidly changed in the past few months. There has been an overwhelming amount of new information, regulations, guidelines, and data to quickly adapt to and manage during the pandemic. Join our content experts, Jennifer Leatherbarrow, Liz Lane and Celeste Rininger with Richter Healthcare Consultants as they review staffing strategies, disaster relief claims and the aftermath of PDPM. The will share their expertise and how to use these lesson learned to improve operational outcomes.

September 1 – Staffing Strategies for Skilled Nursing Facilities
The first cases of coronavirus (COVID-19) on U.S. soil were reported in a 100-bed Washington State skilled nursing facility (SNF) on January 21, 2020. On January 22, only three of the facility’s full-time nursing professionals showed up for work. The Centers for Disease Control (CDC) was compelled to bring contract staff to the facility to care for its residents. As the current crisis drags on, and with other potential pandemics/disasters on the horizon, SNFs of all sizes in all corners of the country will find it harder and harder to attract qualified full-time employees, and retain them over time. Not surprisingly, clinical, accounting and financial implications of this are profound. So, how do you endeavor to maintain a full-time employee base, solidify your facility’s finances and provide optimal resident care in the process? This presentation can help you chart a path forward. In it, we will share nine strategies for staffing around accounting, financial and clinical considerations, recruitment practices, engagement and more.

September 10 – Managing Your Disaster Relief Claims
The use of the disaster relief occurrence code during the Federal emergency, identifies those claims related to the COVID-19 crisis. The claims identified for inclusion in the disaster relief waivers are indicated by the DR Condition Code, or with the inclusion of the COVID-19 ICD-10CM diagnosis code. The waivers apply to residents who tested positive for COVID-19, residents who are on isolation due to exposure, or potential exposure to COVID–19, residents who are being skilled in place with no corresponding qualifying hospital stay, and those residents whose benefit period has been extended past the usual 100 days due to COVID-19. This presentation will focus on specific data points identified as high risk areas for disaster relief specific claims. Learn how to proactively review your claims and reduce recoupment risk for your organization

September 24 – PDPM Managing the Aftermath
Since you are reading this, you must have survived the implementation of PDPM this past October. Now that you have had a minute to catch your breath, it’s time to take a closer look at PDPM and ensure that we are coding correctly for each component. This session will break down the five case-mix components of PDPM and discuss the auditable portions of each. We will discuss the most common issues identified when completing the PDPM assessments. Also, find out the best way to complete your audits in order to have the best data. We will also look at what you can do with the data you obtain to take your facility to the next level in reimbursement.

Our Expert Presenters
Jennifer Leatherbarrow, RN, BSN, RAC-CT, IPCO, QCP, CIC
Manager Clinical Consulting

Liz Lane, CPA
Manager of Accounting Services

Celeste Rininger, RN, RAC-CT
Clinical Consultant

Thank you to our valued Business Partner for supporting our quality education.

Mark your calendar and plan to join us for our 3-part live webinar series!

September 1 2:00 PM to 3:00 PM - Webinar #1
September 10 2:00 PM to 3:00 PM - Webinar #2
September 24 2:00 PM to 3:00 PM - Webinar #3

In order to receive continuing education credit for this 3-part webinar series, you must sign in to GoToWebinar, stay for the entire length of each webinar and complete the post-event evaluation that will be sent electronically after the conclusion of the webinars. Once the evaluation has been completed you will be able to access your Certificate of Attendance by logging into your profile at

Webinars will be recorded and are included at no additional cost for series registrants.
Email to receive a copy of the recording.

Recordings will not be available for resale.

Individual Registration Rates
Member: $49
Member (Additional): $39
Non-Member: $79

Registration Rates (includes all three webinars)
Member: $119
Member (Additional): $89
Non-Member: $219

You are welcome to have unlimited staff join you with only one paid registration.

Please note that only the registered attendee will be eligible to receive continuing education credit.

Target Audience 
Administrators, DONs, Nurse Managers, MDS Nurses, Human Resources, MDS Coordinators as well as all staff involved in management and operations who would benefit from these COVID related updates.

Continuing Education
LeadingAge Michigan Educational Foundation will apply for:

: This program has been approved for Continuing Education for three (3.0) total participant hours by NAB/NCERS—Approval #___________.

NURSE credit hours are offered through LeadingAge Michigan Educational Foundation (WNA-0558-001) is an approved provider of continuing education by the Wisconsin Nurses Association, as accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

One (1.0) credit hour will be award for the successful completion of each live webinar. Participants can earn up to three (3.0) credit hours for successful completion of the entire series.

Completion Requirements 
-Online registration with unique email address
-Log in via GoToWebinar at the beginning of the event
-Attendance for the entire duration of the live webinar—attendance will be monitored and recorded through GoToWebinar
-Completion of the online evaluation that will be provided electronically after the conclusion of each webinar
-Once the evaluation is complete you can access your certificate in your profile on our website at

Click Here to view the LeadingAge Michigan Cancellation Policy.

Planning Committee
Laura Funsch, BSN, MSA, NHA; Laura Fuller, CMP; Dalton Herbel, BS, NHA; and Blake Weller, BA

The planners and presenters agree to ensure the content for this educational activity is evidence-based or based on the best-available evidence, and is presented free from bias. There is no conflict of interest and the content does not promote the products or services of any individual presenter or organization.

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Phone: 517-323-3687
Fax: 517-323-4569

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